The New Zealand Institute of Private Investigators (NZIPI) was formed in 1988 by a group of New Zealand licensed private investigators committed to raising professional standards within the New Zealand private investigation industry.
NZIPI members are represented across many regions of New Zealand. NZIPI is regarded by many as the official “Industry Body” for licensed Private Investigators in New Zealand including government agencies and the PSPLA (Ministry of Justice). As a member of the NZIPI, we pride ourselves on delivering a high standard of professional investigation services.
Current members of the NZIPI must agree to in writing that they will adhere to the highest professional standards and our Code of Professional and Ethical Conduct (set out below) and be approved as a peer by all current members prior to membership acceptance
Role of NZIPI
Members of the public and potential clients of a member are reminded that membership of the Institute is not compulsory for licensed private investigators. Investigators opting to join NZIPI are making a decision to adhere to a code of Conduct. NZIPI is a professional body not the regulatory body.
Complaints about a PI
Complaints against licensed private investigators and/or members of NZIPI should first be directed at the regulatory body, the Ministry of Justice (“PSPLA”) https://www.justice.govt.nz/tribunals/licences-certificates/pspla/complaints-ob/complaints-about-private-security-operators/ Investigation into complaints are performed by the Department of Internal Affairs.
If a complainant does wish NZIPI to be advised of a complaint against a member also, they should email firstname.lastname@example.org We will note the complaint and either await the outcome of the PSPLA complaint process and/or consider the complaint at the same time, depending on the seriousness of the complaint, at our discretion.
NZIPI does not endorse a business
NZIPI must remain independent of our members various service. NZIPI does not and cannot endorse a members business. Client’s wishing to employ a members service should perform their own due diligence and reference checks beforehand.
Not all licensed PI’s are the same
The PSPLA has now ruled that some other professions offering investigative services must hold a private investigators licence. This has meant that members of NZIPI can now belong to a variety of service groups such as general PI’s (mostly former police), employment specialists, forensic accountants and workplace investigators. This only serves to reinforce that potential client’s need to do their own research to determine if the licensed private investigator they are contemplating employing, has the necessary and relevant current experience and credentials to perform the task required. NZIPI are currently working on specialist groups within the Institute to further assist clients.
That said, if you are contemplating engaging a licensed private investigator in New Zealand, choosing a member of NZIPI who has adopted our Code of Professional & Ethical Conduct should be your first consideration.
Find an NZIPI member here: Member Search
CODE OF PROFESSIONAL & ETHICAL CONDUCT
At all times in their professional work, members of the New Zealand Institute of Private Investigators (NZIPI) must adhere to the following Code of Professional and Ethical Conduct.
NZIPI Members – Code of Professional & Ethical Conduct
The New Zealand Institute of Private Investigators Incorporated (NZIPI) is committed to the highest standards of professional and ethical conduct at all times.
All NZIPI Members are expected to conform to these standards of professional and ethical conduct personally and collectively in all respects. This applies to both their businesses and their employment.
These standards include their obligations and responsibilities due to their staff and clients, principals and the general public. Importantly, this also applies to their relationships with other NZIPI members who must all comply with all applicable laws, regulations and rules.
Any breach of the NZIPI Code of Professional and Ethical Conduct shall render the member committing a breach liable to the disciplinary procedures of the Institute as set out in the Constitution and Rules of the NZIPI.
Integrity & Professional Conduct
NZIPI members shall maintain high standards of integrity and professional conduct with fairness and honesty at all times in dealing with clients or employees, past and present, with members of the NZIPI and with the general public.
NZIPI members shall conduct their professional activities with respect for the public interest.
NZIPI members shall be factual and accurate when providing information about their services and the services of any company they represent. NZIPI members shall not use unlawful deceptive practices.
All marketing material and internet advertising must be factual, and no inaccurate or exaggerated claims are to be made in regard to experience, qualification, ability and or their association with other organisations.
Members may include the NZIPI logo on any internet and or marketing materials when advertising their personal NZIPI membership, but they shall not represent this membership as a form of professional qualification or formal training.
Members shall not advertise in a manner that is vague or confusing in purporting that their membership is anything other than individual to them and not aligned with any business they are associated with.
NZIPI members shall promptly and fully respond to the executive, any inquiries or requests for information and documentation deemed relevant at the sole discretion of the executive, by the executive, over any complaint made against them by any party.
NZIPI members shall provide to the executive, upon request by the Executive, complete details about the cost, restrictions and other terms and conditions of any products or services sold, including cancellation and service fee policies.
NZIPI members shall not maliciously injure the professional reputation or practice of colleagues, clients or other members.
Confidentiality / Conflict of Interest / Compliance
NZIPI members shall not use improperly obtained client lists or other confidential information.
NZIPI members shall treat every client transaction confidentially and not disclose any information without permission of the client, unless required by law.
NZIPI members shall not allow any preferred relationship with another member to interfere with the interests of their clients.
NZIPI members shall abide by the NZIPI Code of Professional and Ethical Conduct, the NZIPI Rules and Constitution and all New Zealand laws and regulations..”
This assures you that our members are committed to the highest standard of professionalism.